No Return & Exchange Policy
At Pleasing Aroma Collective, each product is carefully hand-poured and inspected to ensure quality. Due to the nature of our products, all sales are final and we do not accept returns or exchanges.
No Returns or Exchanges
We do not offer refunds, returns, or exchanges for:
Change of mind
Scent preference
Incorrect product selection
Minor cosmetic variations that do not affect performance
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at pleasing.aroma.collective@gmail.com.
To help us resolve the issue quickly, include:
Your order number
Photos of the damaged item and packaging
A brief description of the issue
If approved, we may offer:
A replacement product
Store credit
A refund at our discretion
Shipping Issues
Pleasing Aroma Collective is not responsible for:
Delays caused by shipping carriers
Lost or stolen packages marked as delivered
Incorrect shipping addresses entered at checkout
Please ensure your shipping information is accurate before placing your order.
Contact Us
For any questions regarding your order, contact us at:
Email: pleasing.aroma.collective@gmail.com
Thank you for supporting our small business and handmade products.